- Pamir Bhandal··from Google
Answerconnect is a great 24 hour live receptionist service at a fraction of what it would cost if you had to employ someone to fulfill this service. Furthermore if you require any help or wish to make changes to your script, services etc the support is first class .
I can recommend fully and cannot imagine running my business without the valuable support they provide for this element of my business. 5 stars. - Harley Kimber··from Google
Tony was absolutely fantastic, could not have helped more!! Brilliant customer service!
- Bartholomew Kamuche··from Google
Tydfy uses AnswerConnect for lead conversion, and it has been a game-changer for us. I would recommend it. Thanks
- Dean Hudson··from Google
We’ve had an excellent experience with AnswerConnect. The initial setup was quick and easy, and our Customer Success Manager gave us a personal one-to-one session that helped us get up and running very quickly, with the call-answering service tailored specifically to how we want our calls handled.
Calls are answered promptly and professionally, 24 hours a day, seven days a week. The team are consistently friendly, capable and reassuring, and callers are made to feel that they are speaking to someone who genuinely wants to help.
As an added bonus, our calls are often answered by someone with a warm Scottish accent, which somehow makes the whole experience feel even more personable and reassuring!
A reliable, professional service that gives us confidence our callers are always in good hands. Highly recommended. - Ricky Sandhu··from Google
AnswerConnect has plugged the gap that we've had from an operational point of view. Loz has been extremely accommodating and on hand at all times to support whenever needed.
Couldn't be happier with the service provided! - Romek Kriwald··from Google
My experience of onboarding my business with AnswerConnect was enhanced by the great work done by Laurence. She is attentive, good on detail, but also sees the bigger picture, which meant that we had everything ready incredibly quickly, and the resulting call flow was of a very high standard. I would recommend these people if you are considering outsourcing your call handling.
- Damon··from Google
I cannot recommend AnswerConnect highly enough. Their service fits our needs perfectly, and their customer support is outstanding. Tony was incredibly patient and helped us put together a very complex call script with ease.
- Howard Riley··from Google
We are really happy with our decision to move to AnswerConnect. We’ve now been with them for a couple of years, and Tony and the team are always really helpful, responsive, and quick to action any changes we need. Their professional call handling means we never have to worry about missing clients’ calls. Highly recommended
- Letzgroup··from Google
Laurence was amzing with setting up our system and explaining what we needed
- Steve Foster··from Google
Tony Charalambous was absolutely fantastic in getting us set up. He set everything out in the clearest possible terms and could not have made the process any more user friendly. Many thanks to him! (Steve Foster - Foster and Coleman)